[Resolved] Idea Cellular — Mental harassment

Sami.may13

from Mumbai, Maharashtra

Address:	313001
Website:	www.ideacellular.com

This complain is regarding my phone number [protected] which is not used by me now as I have bought another IDEA phone number.

On date 25th Feb 2017, I have received notice from the lawyer that "Inspite of regular updation, I have not paid my dues". First of all when did u asked me to pay?
For your kind information I have given my alternate number to your company and I have not received any call or message that I have some dues on this number."

They said that my due amount is Rs.366 and I have to pay legal charges of around Rs.1100 os something like that.

Since then I have been trying to talk to the senior representative but they are too rude and helpless and they said that I need to contact local idea office. Also they said that "Ab legal notice jaari hua hai toh ham kya kare"

I have suffered with the mental harassment since that day as this notice was received by my neighbor and this issue has been circulated in my whole colony. Since then my parents are annoyed with me

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Apr 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Idea Cellular Customer Care's response Hi Sami,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Verified Support

Mar 07, 2017

Idea Cellular Customer Care's response Hi Sami,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vicky