Idea Cellular — Messages from Bank not coming

I have noticed since long time, it is not coming important messages or OTP from my Savings bank account in Textile traders Bank for any transaction in my account, I inquired to my bank, they told me that they have been blocked to send me any message or OTP on my mobile, , though unwanted many messages like offers & promotions & marketing calls coming even from IDEA CELLULAR too! Please activate messages, OTP from TEXTILE TRADERS BANK for me.
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still now waiting from him to call me, just message came from the company saying that they tried to reach me & they will contact me again but still i am waiting since 28/12/2020, 12:49pm message from 59823

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