[Resolved] Idea Cellular — Mifi connection number [protected] a/c No[protected]

Manghala Priyah kalanithi

from Bhavani, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600092
Website:	ideacellular.com

I had requested termination of services because my Idea mifi did not work for a long time. You can check the usage. I was billed, and while talks were going about the bill everyday, a lady from the legal team asked me to pay half the amount, and that she will send me a closure request, which I did despite not using your services. Now another rude woman called me and told me that she will slap charges against me. I have the call recording of your lady asking me to pay half the bill, and also agreeing that I might have been charged incorrectly. Do not lie and put me through this hassle.

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Jun 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Apr 26, 2017

Updated by Manghala Priyah kalanithi You know what I paid the other half just because you people are a bunch of pathetic liars

Verified Support

Apr 26, 2017

Idea Cellular Customer Care's response Dear Manghala,

We are sorry for the inconvenience caused to you. We totally understand how you feel and also noted your contact details with us. Our team will get in touch with you soon.

Regards,
Vicky

Verified Support

May 02, 2017

Idea Cellular Customer Care's response Dear Manghala,

As per your telecon with our customer service associate on 28th April 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Chetan