[Resolved] Idea Cellular — Migration from Post paid to Prepaid
M
Mayankm10
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
I would like to highlight how dis-satisfactory Idea services are...
First when I went to submit request to convert my connection from post paid to prepaid.. executive was not at all cooprative... in Kurla east his name was Chandan, he was behaving like i am taking any personnel favor from him..
Second As per information given by your post paid customer care executive .. it has been migrated to prepaid and speak to prepaid customer care ... when spoke to prepaid customer care they do not have any information about it ...
its very surprising that no one has any accountability... they are just playing like football...
i feel like i made blunder by taking idea connection..
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Aug 8, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular