[Resolved] Idea Cellular — Misbehaving by Idea Cellular Authority | |||
Dear Sir, We had purchased a sim card from one of the Idea Cellular outlet in Pimpri, Laxmi Kripa, Sai chowk, Pimpri. While purchasing the card we had told the person on the seat that this no. is for our daughter. He gave us all the cards and nos available. From that bunch we selected a card with no.[protected]. As soon as the no. got activated calls at odd time were received asking us for some Mr. Francis. Truecaller notifciations shows Francis from Karnataka. When we approached the concerned authority, possibly the owner of the shop, some Mr. Anil Tilani, he was very rude to speak, and said that you came at shop closing time i.e. approx 8.00 pm. When we told him that at least he should have intimated us about the recycled no. or you should have provided us with at least some information regarding this, he started to quarrel. I would request you to kindly look into the matter if possible and take action against the owner because there was another acquaintance who also complained similar behavior against the person. We have disconnected the no. but the behavior of the outlet owner is really not appreciated. We got another no. from another outlet from Kalewadi, the owner of which was very transparent and explained us all the information before giving the no. Thanking you. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular