[Resolved] Idea Cellular — Misguided by customer care officer and made me to recharge of 98 which is no more useful for me | |||
Sir idea cellular company k castumer care adhikari se jab maine 2G data pack ki jaankari li to mjje bataya gya ki 98 rupies ke recharge me 1Gb 2G deta milega. Jab maine recharge krwaya to mere acount me sirf 410 Mb mila h. Fir maine castumer care adhikari se wapis baat ki to bol rhe hai ki aapka number 4 din purana hai aapke number par ye scheme hai hi nahi. Agar scheme nahi hai to muje kyu bola pahle ki 1Gb milega. Maine date 12/06/2016 ko 09:35 pm par call kiya tha. Mere paas saari call ki recording hai. Ab castumer care adhikari sirf sorry maang rahe hai. Sorry maangne se mera paisa thodi ayega wapis. Aise to wo bahut saare logo ko misguide karke recharge karne ki bol dete honge or fir sorry bol kar unki money ko गबन kar dete honge. Muje mentaly torture hua hai isse main bahut paresaan hua hu. Main 1200 rupees ka clain karta hu jisse muje mere nuksaan or mentaly torture ki क्षतिपूर्ति mil sake. Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 13, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 14, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 14th June 2016, we wish to inform you that the matter is being followed up and we will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 19, 2016 Idea Cellular Customer Care's response Dear Customer, As per our recent telecon, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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