[Resolved] Idea Cellular — misguiding

Vvashisht

from Dirba, Punjab

Address:

Jalandhar, Punjab, 144410

Person from idea office is misguiding us and not doing job. I want to change my dad's idea number from postpaid to prepaid but he said we cant do two number from same home in one month as i already changed my mothers no. After so much struggle. And before all this is was teling me to come on this 1st on month then 2days later n soo on. Iam on this from last 10days

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Jul 27, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number, for which the issue persist along with the complete Idea store address where you've visited for your concern and the store executive name to assist you further.

Regards,
Lavina

Jun 08, 2018

Updated by Vvashisht DOGRA ENTERPRISE, PHILLAUR
Issued PH NO. IS [protected]
Dont knw the name of the person sitting there but he is the only one who is always present.

Verified Support

Jun 09, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret to inform you, that the contact number provided from your end isn't reflecting. Hence, we request you to share us your contact number appropriately for further assistance.

Regards,
Lavina

Jun 09, 2018

Updated by Vvashisht Number provided by me is correct ([protected]). This is idea number which I wanted to convert from postpaid to prepaid. Its working number.

Verified Support

Jun 26, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret to inform you, that the number provided from your end isn't reflecting due to the error. Hence, we request you to provide us your contact number appropriately to assist you further.

Regards,
Lavina

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Comments

RAJIBLOCHAN MOHANTY (Bubu)

from Bengaluru, Karnataka

Plz tell me how to activate my sim
Many time i dial 59059 but it is showing this operation is only 6pm to 11 pm

Idea Cellular Customer Care's response, Jun 8, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number, for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

Sanjeev Rama Krishna

from Karad, Maharashtra

I am to port out by using 1900 in the standard method mentioned by using PORT space followed by number. The message fails to send but messages to other people goes. So it looks as if the number, in Maharashtra circle of idea has been blocked by the services provider for using 1900

Idea Cellular Customer Care's response, Jun 8, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number, for which the issue persist along with the screenshot of the error you're facing for the same to assist you further.

Regards,
Lavina