Idea Cellular — Misled by idea customer care executives

Address:

Jodhpur, Rajasthan, 342007

Respected,
On 17/06/2017 i was porting my idea cellular no. [protected] to jio network. I got call from an executive named anjali who asked me the reason for porting so i said i need better 4g offers so i am switching to jio, so sh said about th offer of rs. 347 in which i will get daily i gb 4g data with 300 free minutes daily and also 5% cashback if i recharge from idea app. So i did as she said and instead of 4g they gave me 2g data. When i called back the customer care they are saying you have not listened it carefully, and it is 2g pack, which is not written anywhere in pack details. Please help me out in this regard