[Resolved] Idea Cellular — missed call alert not working.

Srinibas pati

from Angamali, Kerala

Address:

Hyderabad, Telangana, 500055

My idea postpaid sim no [protected] which missed call alert is subscribed before 1 year. But i don't recive any messages when my no is not reachable. Every month idea deducted 30 rupees for missed call alert service. When i call to idea customer service they active this service and i got messages but after 4-5 days i don't recive any messages. Pls reply me how can i get messages.

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Mar 14, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that the complaint was raised for your Miss call alert concern and the same has been communicated to you that there is no error found from our end. Hence, we request you to check the status. For any further assistance, kindly contact us on 12345 or 198.

Regards,
Lakshmi