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Idea Cellular

Idea Cellular — MNP SIM has not been activated by specified time

Address:Chennai, Tamil Nadu

I have registered a request for Port via O1-[protected] for mobile Number [protected]. I am informed SIM will be activated by 08/09/2015 11:58PM. but still my SIM is not activated while my previous operator has disconnected their service by above mentioned time. Currently I don't have no way to contact outer world and am not able to talk/contact anyone because of this. Also Its around one month I have provided my application details to idea outlet(Skylimit Enterprise, Karapakkam, Chennai) and I have to wait that many days to get the confirmation of my registration where it should be within 7 day as per Govt Rule and also they are not even cooperating if a call or meet for processing the application or my queries.
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We request you to dial 59059 for tele-verification process & verify your details to activate your Idea number. For further assistance, please contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Hi

The SIM is not able to register with idea network and that's y there is no tower in my mobile, then how can I dial 59059 from that???
Also just now I came to know from Customer Care executive that the SIM number is provided to me and the SIM number registered in your system is not matching, , , , so now please tell me what I can do?? I am blocked in both side, my old SIM disconnected and my new SIM is not connecting... I am not understanding how such mistake can be happened and I donno who is the responsible for this, but I am the one who is affected by the service provided by your system...
Reply
Dear Customer,

We wish to inform you that the service for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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