Idea Cellular — Mob. No. [protected] excess bill charge & service terminated & complaint not registered by customer care team

Address:	New Delhi, Delhi, 110059
Website:	www.ideacellular.com

I have made a payment of 1095.32 Rs and change my plan @ Around 8:18 Pm on 31st Jan 16, and got a SMS that limit has been revised and now limit becomes 2200 Rs and in morning @ Around 9 Am that my Bill has been raised of amount 4351.84 Rs ... its amazing that without any usage how this bill got generated... i also made a several calls to Call center and spend hours to get the solution but result was ZERO... one of the agent also conform that the info provided by call center was incorrect & they close my reference No C1-[protected] without giving me any solution ... even i replied with "N" for the same ... Mails not getting replied no one is taking my issue seriously and my Services to the No [protected] has been suspended & Not getting proper response from Customer care team.