[Resolved] Idea Cellular — mobile balance deduction without any reason & rude behavior of cce | |||
Dear team, I m registering complaint against idea cellular, they have deducted my balance 5 time without any reason, i called them twice to deactivate all the services & for dnd option activation, but they did not do that, in a daily bases i m getting msg that "you subscribe xyz services", i did not activate any service or any facility, even i asked them to return my balance amount which was up to 70rs, but they denied to return it, customer care executive was very rude & said we can not help you, we wont refund your amount. This is not the first time that they deducted my balance, from last 4 to 5 months the same thing is hipping with me, even they said you can to consumer forum, we can assist you, Now i request you to take a action against them, Was this information helpful? | |||
Nov 29, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 Idea Cellular Customer Care's response Dear Customer, We would like to inform you that, we have adjusted the amount. Request you to check the same after some time. Regards, Lakshmi. | |||
1 Comment | |||
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I have ultimate349 plan of idea network.
Suddenly outgoing calls not working.
Please do the needful ASAP
Regards,
Vinayak Patil
[protected]
As per our telecon, We have confirmed that your concern has been resolved.
Regards,
Lakshmi.