[Resolved]  Idea Cellular — mobile barred without any intimation for non-payment of previous operator

Address:560066

My mobile barred from outgoing calls for nonpayment of previous operator even though I have paid it a week ago. You dont have a mechanism in place to check that ?
Without intimation how can you bar the calls?
Now when i call customer care they asking me to submit receipt in nearest idea office ? how fair is this ? why should I go so far to submit receipt.
Waiting for 90 days expiry period.!!!
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Jun 12, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that the mentioned number services i.e. [protected] has been successfully activated on 08/May/2018. For further assistance, kindly reach us on 12345 or 198.

Regards,
Lavina
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