[Resolved] Idea Cellular — mobile data speed issue

Ajay Sharaya

from Gurgaon, Haryana

Address:

131306

Internet speed is very slow.
I have giving some issue from network speed.
I also trying change the apn setting for giving fastest speed but i'm not gave the speed is better than last few months.
Request you to kindly resolve the problem at the earliest.
If internet speed is very slow then i'm not getting benefit to make recharge of rs.350&above.
So, kindly resolve the problem

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Mar 8, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've raised your network concern under ref. no.[protected] which is expected to be closed by 09/02/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi

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Comments

jonathan reddy

from Delhi, Delhi

Lost my Phone So Block my Sim

Idea Cellular Customer Care's response, Feb 4, 2019

Verified Support

Dear Customer,

We're sorry to hear this. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi