[Resolved] Idea Cellular — Mobile net data stealing...

mazy

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110025
Website:	www.ideacellular.com

Hi! I am using Idea net on mobile but it is very surprise for me since last two months. I always recharge 2G 1 GB 28 days validity pack and last 2 months I am monitoring that data is finishing 10 days before the validity date and uses are same & this is happening last 2 months only so this indicate that now they r stealing data as they some time use to deduct balance of talk time now they find out the same way in net pack so that user will re charge early. I called up customer care & explained but they were behaving very arrogantly. Hope Idea Cellular will take some cognigence on this issue.

Thanks
Mazhar

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the trouble with your prepaid balance. Please reply with your Idea mobile number and alternate contact details to discuss & investigate. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular