Idea Cellular — Mobile number blocked | |||
Went to Idea Store named Alpha Niche Telecom Private Limited Address: 3, Ambeshree Apartment, Bharatkunj Society, Ganesh Nagar, PMC- 411052, Maharashtra for getting micro sim for one of my numbers NUM1. Submitted the required documents and on there request provided them alternate number NUM2. Instead of activating NUM1 on new micro sim, they actived NUM2. This was first mistake. When I found out, I went back to them and then they provided me another micro sim for NUM1 and activated the same. Later on they barred my NUM1 for not providing the documents. I went back to them and said that the documents are same for both numbers, but on there insistance once again provided another copy of documents. That was day-before-yesterday. Till today my number is still not activated. I went in person again yeasterday and tried to call them several times from other numbers, but still no response. They are so ignorate about it that I felt like raising this complaint. For no mistake of mine, I have to suffer with blocked number and no response. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
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Customer Care, Idea Cellular