[Resolved] Idea Cellular — mobile number given to someone else

KaranSolanki

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra

My Idea mobile number [protected] has been alloted to someone else and I have been using this number for years now and all my contacts have the same number. It was not in use for few months but I made sure that atleast a call has been made through or an sms so that the number remains active. Kindly Help and check if I can get access to my number again.
You can contact me on [protected]

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Sep 21, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jul 23, 2018

Updated by KaranSolanki Wow !! No reply from Idea Cellular on this even when they are notified about it... Great Service !!

Verified Support

Aug 21, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we would like to inform you, that your service of idea number [protected] has been inactive due to non usage as on 01/05/18. However, we request you to visit to the nearest idea store to check market availibility of the same. Refer to the given link to know about the nearest idea store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=mumbai.

Regards,
Neha