[Resolved] Idea Cellular — mobile number portability of number [protected]

Dorababu007

from Mangalore, Karnataka

Address:

500072

Sir...,
I have received a call from idea prepaid making team on 20th march from this no [protected], i asked them to provide bill cycle date must be month end, they said we will give you bill date every month 28th. Yesterday my idea network activated, but they given 12th, i call to customer care about to change my bill cycle date, customer care persons talking very rudely and they are saying don't change the bill date. Only thing we can do we will deactivate my number. And they ggiven worng plan. Literally thay completely cheated me

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May 14, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that to change the bill cycle date of the mentioned number we request you to visit to the nearest My Idea Store. Also, kindly provide us the customer care executive name & number along with the complete plan details promised to you for further assistance.

Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=andhra-pradesh

Regards,
Lavina