[Resolved] Idea Cellular — mobile number uses and calling tariff
D
Diwan09
from Ahmedabad, Gujarat
Address:
Surat, Gujarat, 394110
I am using idea prepaid number [protected] and i have normal use of it.in that number is have minimum balance also but company always asking for minimum daily 5 mints use and regular recharge in week also. I received daily 5 msg and 3 to 5 calls. They told me that they will stop service also. Why should i use balance without any reason. I think it is fraud with all consumers. This is one example only.in gujarat they have above 50 lack connection. Please help me to continue my number.
Regards
Jai hind
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May 18, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Idea Cellular Customer Care's response Dear Customer,
As per our communication, we've informed you regarding your mentioned number that is to keep the usage in order to keep the number active and to avoid the inconvenience. Also, to activate DND we request you to send the SMS as START<space>0 to 1909 which will be activated within 7 days and to know the latest offers available on your number we suggest you to check in My Idea App /Web. For further assistance, kindly contact us on 12345 or 198.
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