[Resolved]  Idea Cellular — money debited but recharge not done (balance not credited)

Address:Hyderabad, Telangana, 500078

Paid rs.541 (Actual cost was of rs.599 and rs.58 coupon was applied hence rs.541) recharge plan 84 days unlimited calls, through web (Chrome) on 5th march 2020.
Done through debit card sbi
Txn id:[protected]
Balance and data not credited, very bad service by idea. I also checked by running ussd code and even in myidea app as no data was credited. Concerned people must look into this and see that data balance is credited to my number.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 6, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information