[Resolved] Idea Cellular — money deducted | |||
I got a message on my idea number that 5 rupees got deducted from my account and when I called customer care the executive talked to me very badly. after that i asked for a senior person to talk and i was kept on hold by saying that yes we are doing . but no body answered my called and the call got disconnected. This a complete cheating with the user. Was this information helpful? | |||
Mar 14, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 Idea Cellular Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with the complete customer care executive details like name & number to assist you further. Also, we request you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret for the inconvenience caused. We've checked, the request has been raised for the sim exchange and the same has been completed succesfully from our end. Also, your sim has been upraded to 4G from our end sucessfully. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina