[Resolved] Idea Cellular — money deducted from account

 
2 Reviews
Yadgir, Karnataka, India
 Santoshkumar12 on Jul 4, 2018
Date 4.7.2018, afternoon 3pm I have received a message that you have been charged of rupees 8 and your available balance is 12.25 rupees.So called idea customer care and asked them why the money was deducted ? They told me 'sir, you only activated the service moey can't be refundable.At that time I not even phone in my hand.At that time I don't even know where I kept my phone I heard a message sound and saw that message.They are lied me and cheated me.

money deducted from account
money deducted from account
money deducted from account
Complaint marked as Resolved Sep 10, 2018

Complaint Status


[Jul 05, 2018] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Aug 09, 2018
Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. As per our record, request was raised for mobile number portability and the same has been closed as on 08/08/18.

Regards,
Neha
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Idea 3g very slow service please median hi kro yaar
shammi62682's reply, Jun 30, 2018
Very slow
Service please fast 3g network
Idea Cellular Customer Care's response, Aug 1, 2018
Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting so that we can assist you further.

Regards,
Neha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    52%
    Complaints
    12837
    Pending
    3524
    Resolved
    5771
    location
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    Idea Cellular - money deducted from account