[Resolved] Idea Cellular — money taken at the time of porting no. to idea
N
negs.arvind
from Delhi, Delhi
Address:
Faridabad, Haryana, 121009
Idea outsourced representative taken money based on discussion with idea representative. Idea representative conveyed he shall get the amount adjusted in the subsequent bills. But when my bill doesn't reflect that adjustment, then i called customer care, they are telling if you can provide his name then they can check internally to which i replied i don't remember his name you can check internally who got my connection done. To this he simply denied of adjusting the charges. I planning to file consumer court case against idea. As this has become unacceptable and these idea sales people openly robbing public with false promise of adjustment later on.
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Apr 20, 2018
Complaint marked as Resolved
I have received the mail from Idea stating that they have updated Rs. 100/- received earlier, which i paid at the time of porting. Also a Rs. 100/- receipt attached with it. Thanks
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Idea Cellular Customer Care's response Dear Customer,
We tried reaching you on your provided contact number as well as on your alternate contact number, but couldn't get through. Hence, we request you to share us your convenient date & time to contact you for your concern.
Regards,
Lavina
Apr 20, 2018
Updated by negs.arvind can contact me today any time
Verified Support
Apr 24, 2018
Idea Cellular Customer Care's response Dear Customer,
We tried reaching you on your given contact number as well as on your alternate contact number, but couldn't get through. Hence, we request you to provide us your convenient date & time to contact you for your concern.
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