Idea Cellular — Money will deducted but recharge is not credited in mobile number

Address:

near ,shanker ghee bandar gharafatak jabalpur

Dear sir,
My name is rohit, sir 12 june time is 12.07 i made rechage through VI app of Rs 399 on my idea no.[protected] but in morning i see my rechage is not done or credit in my number... Night is see in VI app they will cheer up of my rechage but moring its gone like nerver done ...i shoked ...i contant to care they tell if money deduct .it refund 7 working day ...so help me figure out where is my money or ...plz refund it as soon as .thanx u