[Resolved] Idea Cellular — My dues pending with idea.

RP Raturi

from Delhi, Delhi

Address:	249201
Website:	www.ideacellular.com

I have ported out my mob. no. [protected] from Idea to BSNL in November 2016. At the time of porting, local Idea franchise (then) asked to deposit a security of Rs. 350/- (Receipt attached). It is also come to know from present local Idea franchise that a sum of Rs. 46/- (approx) is also pending in my account for refund. Thus a total sum of Rs. 396/- is pending with Idea for refund. There is no proper place or contact/email etc. at Idea portal to claim or complaint in this regard. Kindly arrange to get my above refund.

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Feb 26, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Regards,
Naushad

Verified Support

Jan 20, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 20th January 2017, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Regards,
Naushad