[Resolved] Idea Cellular — My IDEA balane cut after recharge
S
SagarPatil216
from Nashik, Maharashtra
Address:
Mumbai City, Maharashtra
Dear Sir / Madam,
please help me one answar requrie for your side (I am IDEA Grahak) I am facing below problem ... please help...
Two days before i was 90 rupes rechach in my mobile but after 5mint 30 rupes balance cut i was shock where was going my balance 30 rupes...
so I was call to your customer care office yesterday 10:30 pm
Call recived to Umesh Shende he was ask me system is down so you call to after 4 hours
so I call today. Today call recived Mr Shyam Patil (9:00PM) he was ask me same answar system is down so please call after 4 hours and he ask me dial 123453 & 123452
so I dial 123452 & 123453 I am dial but i m not understund what is spiking
so i am one's more call to Idea care call recived to Mr.Shree..(9:20pm) he ask me same answer
so i am request to (Mr Shree) please ask me which time your system is on so he is not answer me ...
Sorry for complete to you on mail
(English Writing is week so please co-operate me)
i have no Idea where is my balance...
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Aug 14, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
Thanks & Regards,
Customer Care, Idea Cellular