Idea Cellular — My idea got deactivated despite payment | |||
I have been using an idea no(below are the details)for a long time, however last year I dint use the number for1-2 months and forgot to pay the bill amount..Idea customer care called me to clear my dues... I went to Idea showroom and cleared all my dues and told them that I will continue using my no. My sim stopped working therefore went to idea showroom for new sim issuance.. the new sim was issued but it dint work... I again went to Idea showroon(Naraina branch), they again reissued a new sim and charged me 200 Rs. It also dint work I again went to the showroom and they reissued another sim and again it dint work(they again charged me200 Rs.) now Idea people called me and said that my no. is disconnected and I have to repurchase my own no for Rs. 5000. why should I buy my own number despite clearing all the dues and paying twice for the sim reactivation... Plz help...My name is Ravish Kumar Idea no. disconnected: [protected] current contact no.: [protected] Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried contacting you on your given numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your given numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular