[Resolved] Idea Cellular — my idea postpaid plan

Jyoti Mahawar

from Kota, Rajasthan

Address:

Jaipur, Rajasthan, 302017

Last month november, i had changed my idea plan 99monthly charge after talk with care customer.. According to new plan i get 25 rs. Discount on my monthly bill payment.. But now in december in idea bill added 50rs. Others charge in my bill with 25 rs. Discount.. So i request that i do not want postpaid connection and please change my postpaid plan to prepaid plan..

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Jan 28, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. As checked, your idea number is active in prepaid. Kindly get back to us for further assistance.

Regards,
Neha