[Resolved]  Idea Cellular — my idea services barred due to exceeding of credit limit

Address:

411015

I am using idea number. Recently i arrived at sydney before which i had activated the international roaming. After 2 days of arrival here, i have taken a local vodafone number. Just five days back, i tried to use the idea sim so as to keep the sim working and also for office related critical communication. All i come to know is service is barred due to exceeding of the credit limit. The amount is shown as rs. 7194. I am absolutely clueless how this can happen. I have been trying to contact the customer care since 5 days but no luck on calling. I am also writing complaint mails but the replies i am getting are not resolving the problem at all. I have asked for a statement showing my usage but no statement is provided by idea till now. This is causing a lot of issue for me. I need the usage details to be sent to me, also my services should be activated asap as i have already paid rs. 2000 just so that my services can be activated.