[Resolved]  Idea Cellular — my incoming calls are still barred post 24 hours of sim activation

I had to get a duplicate idea sim, which was supposed to be completely functional post 24hours of activation. But its more than 48hours now and still my incoming messages are blocked. I am not able to carry out any internet transaction. Idea is causing a lot of inconvenience. Idea customer care is also not helping instead they just seek apology. They are not providing a definite time upto which incoming calls will be barred and instead asking me to wait indefinitely. This is the worst customet service. I am using idea from almost 9 years and they cant respect such a customer and resolve the issue.