Idea Cellular — my mobile number [protected] not working since last week

Hello,

My mobile no [protected] is not working since last 2 weeks due to network issues. I also paid my bill on 27th march, 2020 but still i am not getting signal. Please check what's the problem and reply asap...

I tried to reboot my phone, also removed my sim card and inserted again but same problems, no network. Please check what's the problem and reply. For your information, this is postpaid connection and last bill was paid on 27th march, 2020.