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Idea Cellular

Idea Cellular — my money is deducted my account but mobile not recharge

My name is deepali ghadi today i have recharge my idea mobile 299 plain and i have received message as payment successful amt is 314.82 rs debited my account but my mobile is not recharge till now and i had done payment with bank account so please this amt credit back to my account

And also i received message transaction failed so i have no any payment id
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Issu on network for my location plese solved out off this issu fast

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