Idea Cellular — My number allotted to somebody else

Address:Jodhpur, Rajasthan
Website:www.ideacellular.com

I have an idea mobile number - [protected] from past 4-5 years. I went to Canada on 19th June and came back to India on September 9th, i.e., 83 days. When I landed in New Delhi, my sim card was not working. So a friend of mine went to Idea office in my city and they said that on submitting a copy of same id with which I purchased the sim, they will start the services on my number again. So after I reached my city - Jodhpur, Rajasthan, I went with the document with which I purchased the sim to the Idea store - 'Jodhpur zonal office, Plot no. A-749, Vth Upper Chopasani Road, Jodhpur - 342003 (Rajasthan)". Then, they said that the sim card will be put on re-provisioning and so I can even submit another Id proof. So I submitted my voter id's copy along with a photograph. The girl sitting there - Radha said that I can come in 3-4 days. I went to their office today and now they say that my number is already been allotted to another person and is in process. This is so UNFAIR as I have that number of mine linked to all my bank accounts, gas, aadhaar card and every other document of mine. I am in final year of Five year Law degree and aware of all the legal things. So I will go to consumer court and file a suit against idea if they don't start my number.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
You can call me on number [protected]. This number issue is troubling me so much that you can call me anytime in the normal office hours, as soon as possible.

Looking forward to get this issue resolved.
Dear Customer,

We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
I am calling back on the number you called [protected] but it is not going through.

You can call me again
My idea number [protected] i lost my idea sim but din't blocked because i hope i will find but without intimation idea alloted to someone else. My alternate number is [protected] please contact me fast.

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