[Resolved] Idea Cellular — my number been barred

[Resolved] Idea Cellular — my number been barred

G Gopizone from Tambaram, Tamil Nadu

I have traveled overseas and my number has been barred. I call customer support to help me, they take the call and they say in 1 hr it will be active and u can make calls. Till now the block is not removed and i mailed idea customer care, there is no reply from their side. When i message them in facebook, they say me to visit a idea store near by. So total headach with this network. 1 network and 3 solution, each one says different things. My number: +91 [protected] Was this information helpful? No (0) Yes (0)
Apr 4, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 02, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. As per our record, the services for the mentioned number has been barred. Hence, we request you to visit to the nearest My Idea Store along with your valid documents. However, as you are unable to visit the store. We suggest you to ask any of your family member, to visit the nearest Idea store along with the authorization letter and scanned copy of your valid documents for further assistance. Refer to the below given link for the nearest My Idea Store, http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=tamil-nadu Regards, Lavina
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