[Resolved]  Idea Cellular — my number blocked

Hi am using idea sim (Mobile number protected) since 2014 but today i got message saying (Your connection would be barred within 48 hrs as per trai guidelines due to promotional activities done from your numbers without telemarketer registration) even though i haven't did any marketing calls, then how can you simply block my number? Please help me to retain my mobile number.
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Jan 29, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the trouble caused. We request you to visit nearest Idea store for further assistance.
Refer the given below link to find nearest store location
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=tamil-nadu

Regards,
Lakshmi.
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