[Resolved] Idea Cellular — My Postpaid idea number [protected], [protected] got permanently disconnected without any notice

Rajkumar Wadhwani

Address:	Pune, Maharashtra, 411057
Website:	www.ideacellular.com

I am not getting why my number got permanently disconnected. On mail conversation reason told to me is handset/sim lost. But from my side there is no such request or information to idea care.

I have regularly paid the bills also. there is no such pending bill.

Since I am out of country I can not go to idea store. I have only asked customer care to keep my numbers in safe custody. I have complete mail conversation regarding safe custody of my numbers

I want to get back my number activated.

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Apr 14, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Idea Cellular Customer Care's response Hi Rajkumar,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Mar 13, 2017

Idea Cellular Customer Care's response Hi Rajkumar,

We tried contacting you on your provided numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.

Regards,
Maroof