[Resolved] Idea Cellular — my postpaid sim is not working from last 4 months and i am paying bill for all months | |
My idea sim no. [protected] not working from last 4 months and i tried many times from idea care to get new sim card of same number but every time they are rejecting my application saying some document mismatch. But every month they are generating bill and ask me to pay but no issuing sim to me. And threatening me to file case against me if i didn't pay the bill. Many time i called customer care but no fruitful request came. I need my number activate. For any further like sim number and all, you may contact [protected] Was this information helpful? | |
Apr 5, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 04, 2020 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta