[Resolved]  Idea Cellular — my refund money didn't provide me

I send lots of application to near idea service but only reply for wait. Actually when i called customer service she said to me we have already sent a cheque in your given address. But i didnt find any chq related to refund money. When i went to again nearest service center. He said to me refund money also paid in ur pack. But i didnt find any refund money. They didnt give me any satisfy reply. They cheated me when i converted the postpaid to prepaid. At the time they said we will provide u refund money soon. Its pending from may 2018