[Resolved] Idea Cellular — my sim deactivated without any information
S
sumit tejwani
from Jabalpur, Madhya Pradesh
Address:
MAHAVEER PURA, Gwalior, Madhya Pradesh, 475110
Dear sir i have to say my idea number is [protected] this sim issue my father narayan dat tejwani in year 2010 but some time i don't use the number but idea company without any information deactivated my number i need the number please help me i go to idea store but this provide me postpaid number my i don't want postpaid number i want prepaid number please help me and reissue my number thank you (My state-madhya pradesh) my alternate number is-[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 29, 2019
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Idea Cellular Customer Care's response Dear Customer,
As per our recent communication, we have escalated your concern to our respective team. Our team will get back to you for further assistance.
The phone is stolen last night, please deactivate the sim to avoid misuse, Please deactivate the sim card, The idea phone no is [protected], Lata Gopalkar
We're sorry to hear this. We request you to provide us your alternate contact number to assist you further. Also, you can visit to the nearest Idea store to block your number.
Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We're sorry to hear this. We request you to provide us your alternate contact number to assist you further. Also, you can visit to the nearest Idea store to block your number.
Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc
Regards,
Lakshmi