[Resolved] Idea Cellular — my sim stopped receiving network
H
Hitesh Gulani
from Ahmedabad, Gujarat
Address:
Bhopal, Madhya Pradesh, 462036
Suddenly my sim stopped receiving signal, when inquired they said my sim is damaged. I don't know how it got damaged when i have not touched it since last year. When i went to their outlet their were around 20 people standing in que and were complaining about same issue. The only solution they offered was to pay 100 rs for new sim. This is clearly a fraud and i want compensation for this. It not only wasted my time but also caused me problems in my business as am a stock broker and my work is all depended on my phone.
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Mar 6, 2019
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2019
Idea Cellular Customer Care's response Dear Customer,
As per our recent communication, we have escalated your concern to our respective team. Our concerned team will get back to you for further assistance.
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