Idea Cellular — N mnp

Dear Sir, I am a customer of idea cellular Maharastra circle and shifted in Madhya Pradesh so i wish to port my number in idea mp through NMNP, i have submitted related document and porting fee Rs 100 in your outlet at Khandwa District seven(7)days ago.They replied it will take 10days and i have not received proper response . I have no message regarding porting, now a day your call rate is very high after roaming tarrif only incoming free but corresponding rate o/g rate is very high. So look in this matter and change my number as idea mp asap for that i use your service otherwise another option is available. I hope you think regarding this issue and solve positively. With Regards, Ajeet Tiwari +91 [protected]
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Idea Cellular customer support has been notified about the posted complaint.
Sep 15, 2015
Updated by Ajeet@tiwari
We have submitted the document with two photograph, 100rupees porting fee and got a new sim on 08 sep 2015 at your My Idea outLet AshoKA communication khandwa mp.
So wHy We reSubmit The document??
Please talK to your my idea why he not forwarding my caf.
Today iS 8th day to submit tHe docUment.
Complaint comments 

Comments

Dear idea,
As previous complain my issue was not resolved and i submitted my documents again in your my idea point (Ashoka Communication khandwa Madhya Pradesh) on 15/09/2015 but till now we don't have any message when my number will port.
This is how much shame for idea, idea MP circle is very lazy in work.
Know one can tell me when my number port, ashoka communication representative says i have send the document for port but when ?
first we submitted document on 8 sep 15 and resubmitted on 15 sep 15.
Re submitted document shows how much negligence occurs in idea mp circle and my idea representative not serious in service and disturbing the image of idea cellular.
So take urgent action in this issues because our UPC code will expired on 23 sep 15 and idea cellulr could not convert my no. in the duration of 15days.
SO IDEA CARE TEAM PLS TAKE SERIOUS ACTION TO SOLVE ISSUE ON PRIORITY BASIS
We have mail the detail to appellate of MP circle but he did not reply till now.
This shows idea mp is very negligence in service.
So solve it immediately.
Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 15th Sept 2015, we regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Customer Care, Idea Cellular
Why you are not talking to your My idea outLet to delay in forwarding.
What happen Idea care,
There is any resolution available or not.
If you or your my idea not intrested to port in idea please said your my idea representaTive to return my photo, my ducument aNd 100 rupees to me, i will moved in another opeRator AftEr 5daYs.
Dear Customer,

As per your telecon with our customer service associate on 17th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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