[Resolved]  Idea Cellular — negligent service

Address:

Kurukshetra, Haryana, 136132

I had a compalint with idea cellular services ltd and i wrote an email dated 02.12.2017 and service request number given to me was[protected]. I was assured that the problem will be resolved by 07.12.2017. Nothing concrete happened and my case was closed by the company. I made an appeal on 21.12.2017 via ivr of idea and again a service request number[protected] was given and was assured of world class services. Same result. Nothing concrete happened again but my case was closed the very next day i. E. 22.12.2017. The customer care executives who talked to me during this period were very harsh and talked without any responsibility. I just want trai should take care of such companies which promises of providing world class services and call them number one, treat their customers recklessly and don't even care of company's service negligence. I also want that the company should the services worth the money they are charging from the customers'. I am totally dis-satisfied, the way the company's executives had conversations with me on the phone. The total experience of mine with idea cellular company ltd is disgusting. Hope you can understand my problem and may help me in some way. Thanks n regrads