[Resolved] Idea Cellular — Neither giving my waiver nor solving issues

kanwarjit

from Panipat, Haryana

Address:	Ludhiana, Punjab, 141002
Website:	www.ideacellular.com

I Kanwarjit Singh mobile number [protected] was promised by idea store located in Model Town, Ludhiana, Punjab (141002) that i would get benefits of 199 plan against Rs 149.00. But 3rd time my bill come and it was of 199 instead of 149. I was also promised by them a waiver in my this bill cycle of Rs 100.00. That also not given. Other i complained waiver against misguidance of internet plan of Rs 98.00. That also not concerned by Idea. Kindly do something.

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Dec 12, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Idea Cellular Customer Care's response Hi kanwarjit,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Esther

Verified Support

Nov 08, 2016

Idea Cellular Customer Care's response Hi Kanwarjit,

As per your telecon with our customer service associate on 8th November 2016, we wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.

Regards,
Esther

Nov 08, 2016

Updated by kanwarjit I Kanwarjit Singh [protected]. is suffering from disease named idea... They did promises for waiver of 100. But haven't given by them. They promised for resolving my internet issue but just doing calls to me asking issues.

Verified Support

Nov 11, 2016

Idea Cellular Customer Care's response Hi Kanwarjit,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Raj