[Resolved] Idea Cellular — Net pack over lap (not used)

[email protected]

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400023
Website:	idea

Hi,
I recharge on my mob no [protected] of Rs 297 for 3G on 15.2.17 and after 2 minutes i again recharge of Rs. 148 for I2I but due to this recharge my 3G data is lover lap. I have not used 3G data. So i again recharge with 297.

So I have to request you that my first 3G data which is over lap have not used by me. I request you to kindly add 3G data which is over lap by recharge Rs 184. I have not used the said 3G data.

Thanking you

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Feb 16, 2017

Complaint marked as Resolved

its done

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Idea Cellular Customer Care's response Hi Santosh,

Sorry that we gave you a reason to be upset with us, will call you to share an update.

Regards,
Vicky

Verified Support

Feb 17, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor