[Resolved]  Idea Cellular — network busy issue

I have been facing a lot of trouble while placing calls on my idea mobile over the past few months. There are frequent call drops, disturbances in the line and network issues. At times, i am not able to make or receive any calls at all and a message is displayed, saying 'network busy'.
Even restarting my mobile and inserting the sim in other mobiles has no effect on this problem - which is indicative of the problem being solely with the sim or idea network.
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Mar 2, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2020
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
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