[Resolved]  Idea Cellular — Network coverage problem - In my office - Cipla Ltd. - Vikhroli (w) near railway station

Address:Mumbai City, Maharashtra

Hi, I am dharamveer sisodiya a consumer of Idea postpaid. My number is [protected]. My bill cycle is 23th of every month. i have already lodged complaint 6 times for not having coverage area but problem is still not resolved. Without having sorted out issues i have received last months bill of Rs. 1539/- which is i have to deposit till 08.10.14 Yesterday i have communicated to person from customer care Akhilesh singh rawat claiming that he is the manager of the group and i am totally disappoint communicating with this fellow, instead of resolving problem he is blaim on me. I have already given all the information but still problem remains same. I have been given misleading and false assurances in every communication from different person of customer care. I feel that Idea should be made known of this imense mental harrasment that I had to go through. please note without sorting out the issues i am unable to pay the bill 1539/- or else you provide number of your legal depar tment with billing issues.
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused to you. We have noted your concern. We will get in touch with you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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