[Resolved] Idea Cellular — network issue/ internet service

Mukeshjsajnani

from Ahmedabad, Gujarat

Address:

G/2 krishn Appts, near sukhmani market naroda patiya ahmedaba, Ahmedabad, Gujarat, 282345

I have complaint about home network issue last 10 year but you cannot resolve only you wast my time my complaint number is[protected]. They only lodge complaint and then after they call me after 10 days we are working your network still they give fake promises."NOTE that this is HOME network issue" if you cannot resolve so tell me i will port out dont give me fake promises.

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Aug 7, 2019

Complaint marked as Resolved

They dont resolved yet how can you tick as resolve this.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under[protected] is in progress and accepted date for the complaint is 16/08/2019 & we will get back to you at the earliest.

Regards,
Prajakta

Aug 10, 2019

Updated by Mukeshjsajnani You are only doing time pass not to resolve my complaint this 4th time you call me and told that your concern raised but only you raised every time new complaint with new complaint number the after 07 days you call that we will work on that and 1 more time you close that complaint. Why idea playing this game. If you dont resolve this time so refund my internet money i will switch to another company.

Aug 10, 2019

Updated by Mukeshjsajnani See screen shot of your pathetic service of givs me another date i am not wait more and more.

Aug 15, 2019

Updated by Mukeshjsajnani Again IDEA text me that they have resolve this SR. Idea dont do anything other then give another time. Help me consumer court to resolve this issue idea didnt do anything to resolve this issue.

Aug 17, 2019

Updated by Mukeshjsajnani Now they dont reply still worst network and internet service at my home.