[Resolved]  Idea Cellular — network issues and no proper functioning of internet

Address:Dehradun, Uttarakhand

Sir/madam,
I have been using this idea sim from past 7 years and today at this point instead of giving proper coverage and network facilities idea is just bluffing. I at my locality is not able to use internet because of poor speed, and to this i complained in idea and called them for more than 6 times in 3 days span, they say we will look to your issue, your issue will be solved in 4 hours, but still i am not able to use internet and its frustrating.in last 15 days i used only 8gb that to slow whereas having connection of 2gb per day
Hope to see my issue resolved as soon as possible otherwise i would have to take other serious actions against the company.
Yours sincerely
Idea user
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Sep 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our record, we would like to inform you that your concern has been raised under[protected] is in progress and accepted date for the complaint is 20/08/2019 & we will get back to you at the earliest. 

Regards,
Prajakta
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