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Idea Cellular

[Resolved]  Idea Cellular — Network issues - poor call quality

Address:Mumbai City, Maharashtra

Hi, I have been experiencing a lot of quality issues. Whenever I speak on phone the other person fail understand what I am saying because of poor network. Call drops couple of times and I am facing this problem since 3 days. I did registered my complaint in Idea portal but nothing has worked as of now. Please look into it. Thank You Saaransh Mathur [protected] [protected]@gmail.com
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the unpleasant experience with network. We'll check this and update you soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been already initiated by us under Reference Number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 3rd Oct 215, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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