[Resolved]  Idea Cellular — Network not working properly

Address:160014
Website:Ideacellular.com

When i activate my night pack by dialling *789# it shows an option of night pack. There's option one is for 500mb ₹29 and another one 1gb ₹49 these both 3g data night plan. When i choose 1gb option it deduct my bal 49₹ and i thought that now i can use it but the net was very slow like 2g and then i called customer care and they said u have active a 2g plan which is i didn't do it and i told them i not a new user who doing this first time but they said u have activate 2g night pack which is ₹44 plan which were not there in option. And also who wants to play 2g internet in night 12 to 6.. I don't understand now.
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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