[Resolved] Idea Cellular — Network not working properly
N
norbu rinchen
Address:
160014
Website:
Ideacellular.com
When i activate my night pack by dialling *789# it shows an option of night pack. There's option one is for 500mb ₹29 and another one 1gb ₹49 these both 3g data night plan. When i choose 1gb option it deduct my bal 49₹ and i thought that now i can use it but the net was very slow like 2g and then i called customer care and they said u have active a 2g plan which is i didn't do it and i told them i not a new user who doing this first time but they said u have activate 2g night pack which is ₹44 plan which were not there in option. And also who wants to play 2g internet in night 12 to 6.. I don't understand now.
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Aug 7, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
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We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular